RETURN POLICY.. ..We understand that dealing with returns is not fun – we’d rather be out there enjoying our hobbies, just like you. But don’t worry, we’re here to make the return process as hassle-free as possible so we can all move forward to bigger and better things together!

What’s Eligible for Return? You’re welcome to return any orders within 30 days of delivery for a full refund, unless stated otherwise. Please ensure that the products you’re returning are in new and unopened condition. We want to receive products that are free from abuse or damage, as determined by our sole discretion.

Please note: Items that have been customized or personalized, such as our customized longboards, are non-returnable and non-refundable. Kindly double-check your order and custom text before making your purchase. SHOP

What are Your Responsibilities? Our dedicated customer service team will provide you with a return shipping label for your convenience. Just a heads up, the return shipping costs to our headquarters will be deducted from your refund. Additionally, all returned products are subject to a restocking fee.

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When Will You Receive Your Refund? Once we’ve sent you the return label and received your returned products, we’ll get to work verifying everything – usually within 5 business days. As soon as we’ve processed your return and confirmed all is in order, we’ll send you an email confirmation. The actual refund may take around 3-5 business days (up to 10 days for international transactions) to show up in your account, and you might see it reflected in 1-2 billing cycles on your statement.

What Information Do We Need? To ensure a smooth return process, we’ll need a bit of info from you. Once we have all the details listed below, we’ll be in touch with further instructions:

  • First and Last Name
  • Order Number
  • Product you wish to return
  • Email Address
  • Phone Number
  • Zip Code
  • Reason for Return

We appreciate your cooperation and understanding, and we’re here to assist you every step of the way. Feel free to reach out if you have any questions or need assistance. Let’s make this process as painless as possible!